Presented by: Karl Markwald   Guest Speakers:  Arno Steijn (ESP Salon & Spa Software)  Shivani Africa (ESP Salon & Spa Software)  Marisa Dimitriadis (The Spa Consultants)  Tatjana Mihajlov Pilbeam (GoBeauty)   Callia Doucas (Aesthetic Practice Manager)  Topic: New Normal